Privacy Policy

Last Updated: June 2023

Welcome to Remote Control Car Shop (“we”, “us”, or “our”) at toyrcshop.com. We’re passionate RC enthusiasts serving fellow hobbyists worldwide with high-performance RC vehicles, parts, and accessories. Your privacy is as important to us as the quality of our SCX10 upgrades and CNHL batteries. This Privacy Policy explains how we collect, use, and protect your information when you visit our online store.

1. Information We Collect

To provide you with the best RC shopping experience, we collect:

• Personal Information: When you make purchases (like 1/10 off-road parts or Mini-Z accessories), we collect your name, email, shipping address, and payment details (processed securely through PCI-compliant systems).
• Technical Data: IP address, browser type, and device information to optimize our website for RC enthusiasts worldwide.
• Usage Data: Pages visited (such as our crawler or drift sections), products viewed, and time spent to improve your shopping experience.
• Communication Data: Emails sent to [email protected] or messages about your Axial SCX24 order.

2. How We Use Your Information

Like fine-tuning an ESC, we use data precisely to:

• Process orders for your RC gear and provide worldwide shipping (excluding some Asian/remote areas)
• Offer secure payment through Visa, MasterCard, or PayPal with 256-bit encryption
• Send order confirmations and shipping updates (because we know waiting for new parts is hard!)
• Improve our product range based on what fellow enthusiasts like you browse
• Prevent fraud – we protect your account like we’d protect our own crawler builds
• Respond to your RC-related questions within 24 hours

3. Data Sharing & Disclosure

We treat your data like rare RC parts – with care and only shared when necessary:

• Shipping Partners: Only your delivery information is shared with carriers to get your 1/8 off-road kit to you.
• Payment Processors: PCI-compliant partners like PayPal process transactions securely.
• Legal Requirements: Only if required by law (we’d rather be working on our drift cars).
• Never: Sold to third parties for marketing – we hate spam as much as you do.

4. Data Storage & Security

Based at 1524 Stewart Street, Indianapolis, we protect data like we protect our shop:

• Encrypted storage with regular security audits
• PCI-DSS compliant payment systems (same as banks)
• Limited employee access – only our trusted RC experts
• Regular system updates – like maintaining a competition-grade RC car

5. Your Rights

You control your data like you control your RC:

• Access: Request what data we have (email [email protected])
• Correction: Update your shipping address for those Carisma parts
• Deletion: Request account removal (except for required order records)
• Opt-Out: Unsubscribe from emails (but we’ll miss sharing RC tips)

6. Cookies & Tracking

Like tuning your crawler’s suspension, we use cookies to optimize performance:

• Essential Cookies: Keep your cart intact while browsing our electric accessories
• Analytics: Understand how enthusiasts navigate to our SCX10 section
• Preferences: Remember your currency/language settings
• Control: Adjust settings in your browser (but some features may not work)

7. International Data Transfers

We serve RC fans globally (except certain areas), so data may transfer internationally with protections like:

• Standard contractual clauses
• Secure payment methods with built-in currency conversion

8. Children’s Privacy

While RC is fun for all ages, our website is for enthusiasts 16+. We don’t knowingly collect data from younger users.

9. Policy Updates

Like upgrading your RC’s components, we may update this policy. Check back occasionally – we’ll note the “Last Updated” date.